Overcome Knowledge Barriers in Erp Implementation

Researchers and practitioners have pointed out that ignorance of knowledge transfer from consultancy to client is the reason for high ERP implementation failure rate. Although IT implementation and Innovation diffusion research have identified and empirically investigated various implementation success factors, few studies have empirically examined influential factors from the knowledge transfer perspective. Thus, we propose a research model to find antecedents of successful ERP implementation by incorporating the knowledge transfer perspective in addition to the existing IT implementation, and innovation diffusion perspectives. A cross-sectional survey was conducted in China to empirically examine the model. The result shows knowledge-related factors have significant effects on ERP implementation success as expected.